Player support

Email [email protected] for help with your account, a game problem or another player's behavior.

Sign-in and email help

The mobile login screen includes account recovery and email verification. Request a new code if yours expired, and check your spam folder. If you cannot access your registered email, contact support. Never send your password, verification/recovery codes, or saved session files.

Report a problem

Tell us what happened and how we can reproduce it. Include:

  • Your device and operating system (Windows, iOS or Android).
  • The game version shown on the title screen.
  • Roughly when it happened and the steps leading up to the problem.

A screenshot can help. Remove private chat and account information first. Check logs for private information before sending them.

Privacy and deletion

Visit Delete your account to request account and data deletion without the app. Privacy requests go to [email protected]. Read our privacy policy and Terms of Service.